Terms & Conditions

By using this website (“Service”) you are agreeing to be bound by the following terms and conditions (“Terms of Service”) with EzyLRN — ABN 11 460 610 257.

Cancellation

Individual Lessons

All individual lesson sales are non-refundable and require a minimum of 24 hours’ notice to be provided if you wish to cancel or reschedule a lesson.

Packaged Lessons

All lesson package bookings are non-refundable or exchangeable for any other service, fee or product.

Driving Test Cancellation Policy

A driving test fee is charged for any driving test cancelled with less than 3 business days notice as we are unable to fill the booking space we have reserved for you. We book out 3 hours of time for a driving test and cannot fill that space at short notice.

Non-Attendance

If a lesson is cancelled by the participant for any reason within 24 hours of the start time of the lesson, the participant will be charged a full cancellation fee, which is the cost of the lesson.

Cancellations via phone, SMS or email can only be completed during business hours (8:30am–5:30pm). Cancellation requests submitted via email or SMS outside of hours are treated as being received at the time of processing on the next business day, and you will therefore forfeit your lesson if adequate notification has not been given.

Payments

• Credit card security is implemented using secure SSL encryption on all transactions and processed using a secure, trusted, PCI compliant payment gateway.
• All fees and transactions are in Australian Dollars, Ex GST and incur a 1.5% surcharge.

Booking Process

At the completion of the booking process you can leave notes for your instructor about your preferences (optional).

Your online account is created during the booking process. You can review/edit your bookings & profile, book additional lessons or a test package, reschedule bookings at no cost (up to 24 hours before start time), and change your instructor or pick-up address.

Your instructor’s contact details are displayed in your online account; the instructor also receives your contact details.

Your chosen instructor will meet you with their dual-controlled vehicle at the location/date/time selected — no need to confirm.